Throughout every stage of the process, from making the booking right until the end of your appointment, we have implemented procedures that are designed to safeguard your health every step of the way.
Before being able to book, you will need to fill out a triage form that has been designed to make sure that anyone attending an appointment has no symptoms of Covid-19, and does not have a perforated ear drum. Because everybody has to do this, it means that our staff, our patients, but most importantly you will be protected.
We are also aware that people who have no symptoms of Covid-19 can be carriers, so everybody who attends an appointment will have to use a non-toxic hand sanitizer and wear a fluid-resistant Type iiR surgical mask on arrival. Our staff will also be wearing a mask, in addition to a disposable apron and disposable gloves. This has been determined by ENT UK and the Infection Prevention Society to be sufficient to prevent the transmission of Covid-19, when the patient does not have a perforated ear drum. Unfortunately, this does mean that those patients with a perforated ear drum will probably have to wait until there is a vaccine for Covid-19, or until we receive different guidance.
In between each appointment, we will sanitize surfaces in the treatment room, doff (take off) our used PPE and don (put on) fresh PPE. This is to ensure that the room is safe for you and all of our patients.
No sharing pens or clipboards (or phones or tablets)
Before you attend your appointment, you will need to fill in a consent form online. We used to do this during the appointment, but for your protection it is far safer to avoid sharing mobile phones and tablet computers. Your consent form is protected by several layers of security, and the data is encrypted using 256-bit AES (military grade) encryption. You will receive a link to the consent form in your confirmation and reminder emails after you book online.
In order to incorporate the newly required triage form and the consent form into the booking process, as well as to provide an even greater level of security, we have completely revamped our booking system. This has been a three year process, but we are sure you will agree that it is worth it. It has been designed to make the whole booking process as seamless and as easy as possible. You simply enter your postcode and click "Find Appointments" and in about 5 seconds a list of all clinic locations and dates and times will be displayed. You can change the maximum distance and the furthest day ahead at the top of the table. Simply choose a date and location and click on the time that you would like to book. The price is displayed below the time. Check that you have selected the right place, date and time and then click "Book Now". You will then be taken to the checkout, where you can enter your details, your credit card, and any discount code (new customers can use the code 5offnew to get a £5 discount off their first booking - it's a new system, so even existing customers count as new customers!). Due to the new infection prevention procedures, our time spent per patient is at least fifty percent greater than before, and the price of PPE has risen sharply since the arrival of Covid-19, so our prices have risen accordingly. We hope the discount code will help a little.
The Microsuction Ear Wax Removal Network is a brand of First Health Ltd, and our sister brand, Hearing First, is providing the infrastructure for the new booking system. You will start by filling in a triage form, and assuming you fulfill the necessary criteria you will then be taken to the booking page. It is currently part of our professional regulations that everybody has to fill in a triage form as part of the booking process, so we can only take online bookings at this present time. The good news is that you can see all of our appointments on the page. If the time you want is not shown, you could try waiting a few hours or perhaps try again the next day in case anybody cancels their appointment.
Please read the instructions at the top of the triage form, as it explains that you will need to bring a mobile phone with you, as we will be calling people in to the clinic one at a time. This is to prevent patients sitting together for a long time or crossing paths. We would respectfully ask you to wait outside the location until we call you on your phone. The easiest way to do this is to drive to the location and wait in your car, if you have one. However, if you must travel by public transport, please wear a mask (or at least some kind of face covering) and do your best to maintain 2 metres (about 6 feet) social distancing from other people.
Even though the government is gradually relaxing the lockdown, we have to bear in mind that Covid-19 is still out there and there isn't yet a vaccine, so please stay safe!
Simply put, microsuction is the removal of ear wax from the ear canal using illuminating microscopes and gentle medical suction. At our clinics we use ENT-grade suction units and portable convergent microscopes, as well as disposable, sterile suction tips. Microsuction is considered the safest method of ear wax removal, and our training and experience ensure you will have a very safe procedure.
When the ear wax is very tough, or if there is a foreign body in the ear canal, such as a cotton bud tip, or an ear plug which has become stuck, we may use instruments, which are specially designed for removing ear wax and other objects from the ear canal. All of our staff are trained and experienced at using instruments. You may also see instrument removal also called "curettage" or "aural toilet", but we think "instrument removal" sounds nicer.
If you are looking for great value private ear wax removal in Rochester Kent ME1, our Rochester Micro Suction Ear wax Removal Clinic can be found at:
Kent Rochester Microsuction Ear Wax Removal ME1
69 - 71 City Way Karsons Pharmacy,
Our prices (see below) are the best value in Kent!
You will find us on the corner of City Way and Pattens Lane just a short drive from Medway Bridge Marina, Homebase Chatham, Rochester Castle or the Guildhall Museum.
Please note that treatment is by appointment only. Due to new Covid-19 guidance from our professional body, records must be kept of the triage of all patients prior to booking. In order to comply with this guidance, we currently offer online booking only. Please click here to make your booking and have your credit or debit card to hand. NB staff at the location are unable to take messages or book appointments.
Private ear wax removal in London on Saturday is available at our out of hours clinic in Baker Street NW1 from 10am until 4pm. Please try to book by 5.30pm on Friday evening, as Saturday microsuction appointments are very popular. You can call us on Saturday between 8.30am and 1.00pm to book, as we sometimes have same day ear wax removal appointments available. Book online now to reserve your private microsuction appointment in our Saturday clinic.
There is ample off-streat parking directly outside Karsons Pharmacy
Ear Wax Removal Rochester Kent ME1 Map and Directions
Our private ear wax removal clinic in Rochester also serves clients in Gillingham, Chatham, Strood, Shorne, Wainscott, Higham, Halling, Hempstead, Capstone, Upchurch, Rainham, Hartlip, Lidsing, Blue Bell Hill, Eccles, Burham, Snodland, Newington, Cliffe Woods, Cobham, Cuxton, Wouldham, Bredhurst, Farthing Corner, Westfield Sole, Darland Banks. Upnor, Chattenden, Higham and St Mary's Island .
Saturday Microsuction Appointments
Private ear wax removal in London on Saturday is available at our out of hours clinic in Baker Street NW1 from 10am until 5pm.We also run a Saturday microsuction ear wax removal clinic in Oxford typically once a month.Please try to book by 5.30pm on Friday evening, as Saturday microsuction appointments are very popular. You can book online on the day as we sometimes have same day ear wax removal appointments available. Book online now to reserve your private microsuction appointment in one of our Saturday clinics.
Rochester Microsuction Prices - LOWEST IN KENT!
WE REGRET THAT DUE TO COVID-19 OUR PRICES HAVE GONE UP. IN ADDITION TO THE HIGH COST OF PPE, WE MUST NOW SET ASIDE AN ADDITIONAL MINIMUM OF 50% OF THE APPOINTMENT TIME TO DOFF AND DON PPE AND DECONTAMINATE SURFACES IN THE ROOM. WE HOPE YOU UNDERSTAND THAT THESE ADDITIONAL MEASURES ARE FOR YOUR SAFETY.
One or Both
One ear (or wax too impacted / no wax)**
See our new online booking system for prices and times
Both ears (or wax too impacted / no wax)**
See our new online booking system for prices and times
Upgrade from one to both ears
Upgrade from one to both ears no longer available due to strict guidelines on appointment times
**Consultation only (no wax present / wax too impacted)
If no wax is present, we will provide a complementary hearing test at a later date after the Covid-19 Pandemic
36 hours notice required for alterations and cancellations or NO refund will be given.
A new Huguenot Museum, which includes items from the collections of the French Hospital, was opened in Rochester on 13 May 2015, with support from the Heritage Lottery Fund and individual donations.
There is a small amateur theatre called Medway Little Theatre on St Margaret's Banks next to Rochester High Street near the railway station.
Rochester Castle: The enduring structure is the square keep, built from Kentish ragstone and raised during the reign of Henry I in the 1120s. In places the keep’s walls are four metres thick, and these were put to the test in three sieges. In the chapel you can find a model showing how Rochester Castle would have looked in the 14th century, while there’s open-air theatre and cinema shows all summer long in the castle grounds.
Rochester Cathedral: The cathedral has been a place of worship since the 7th century, but the current building dates mostly from the 12 and 13th centuries. To the east of the north tower is Gundulf’s tower, which is a fragment of an older building from the turn of the 12th century and now used as a private back door to the cathedral.
Guildhall Museum: As soon as you go in you’ll be wowed by the exuberant plaster ceilings over the entrance hall and staircase, presented to the Guildhall by local MP Sir Cloudesley Shovell in 1695. The museum is a trip through Medway’s human history, starting 200,000 years ago with a flint axe that you’re allowed to touch.
Rochester High Street: Hundreds of years of architecture have been preserved, from quaint, cantilevered Tudor houses and weatherboard cottages to rows of bold 17th and 18th-century townhouses with white-painted quoins. The Medway Visitor Centre and Huguenot Museum is in a stately Baroque building topped with a little lantern.
Eastgate House: Eastgate House is one of the High Street’s treasures, an Elizabethan townhouse completed in 1591. This property certainly caught Charles Dickens’ attention, as Eastgate House appears as Westgate in the Pickwick Papers and as the Nun’s House in the Mystery of Edwin Drood.
Six Poor Travellers House: As the name suggests, the Six Poor Travellers House was built to provide lodgings for down-at-heel travellers staying in Rochester. It was built in the mid-1580s and served its function until the Second World War. The house features in Dickens’ Christmas Story, the Seven Poor Travellers.
Chatham Historic Dockyard: For centuries up to 1984 this was one of the Royal Navy’s main facilities, keeping all of its individual factories and workshops together. Since 2016 the Command of the Oceans gallery has summed up the rich heritage of the site, using cutting-edge multimedia and interactive displays. Around the dockyard you’ll be aware of just how many different skills went into a warship, calling in at Ropery, which dates back to 1618, or witnessing the digital theatre installation at Hearts of Oak, retelling the construction of wooden-hulled ships. It stands as the most intact dockyard from the Age of Sail in the world.
Upnor Castle: Downriver from the Historic Dockyard on the picturesque opposite bank of the Medway is an Elizabethan artillery fort maintained by Medway Council.
Ear wax (medical name cerumen) is made by specialised glands in the outer two thirds of the ear canal. It helps protect the ear by moisturising the skin in the ear canal, providing a physical barrier against infection, and by being acidic it has antibacterial properties. Because it is sticky, it helps to catch dust, pollen and small insects and prevent them from establishing themselves in your ears! The skin in your ear canal grows differently to the skin that covers the rest of our body, and grows along the ear canal from the ear drum to the canal entrance. It acts like a conveyor belt, bringing the ear wax, and any dust, pollen or other debris with it, out of the ear. This way, the ear canal cleans itself naturally.
Why Do Ear Wax Blockages Happen?
Typically, ear wax blocks the ear canal and becomes impacted when it is pushed back against the natural outward movement that is part of the natural cleaning process. This can be done using cotton buds, matchsticks, paper clips, rolled up tissue, hair pins amongst other objects. Other causes of ear wax impaction can be narrow or winding ear canals, excessive, excessively dry or excessively sticky ear wax production. Everybody has an S bend in their ear canals - this is to reduce the chance of twigs and other objects from perforating the ear drum. However, ear wax can build up on very sharp bends in the canal. Where the ear canal is very narrow, there is less space for ear wax to accumulate, and this can lead to frequent ear wax blockages. Excessive, sticky, or dry ear wax production can also lead to impacted ear wax. The most obvious symptom of a blocked ear is a partial or total loss of hearing, but other symptoms can include pain, itching, a feeling of fullness, or hissing, whooshing, buzzing or ringing sounds.
Unfortunately, the size and shape of your ear canal, as well as the amount and type of ear wax is genetically determined. In order to reduce ear wax build up we recommend applying one squirt of Earol (a sterile, sealed olive oil spray) into each ear once or twice a week. If you have a blocked ear, we recommend you apply two squirts of Earol twice or three times a day for three or four days and then attend one of our expert microsuction ear wax removal clinics. You can book an appointment at our Rochester microsuction ear wax removal clinic here. Please don't put cotton wool in after applying Earol, as it will just absorb the olive oil and stop it from doing its work. We don't recommend self-syringing as this can push the ear wax further into your ear. We particularly recommend you avoid ear candles, as these do not remove ear wax and can potentially cause serious problems. We have an article on ear candles and their pitfalls here.
If you'd like to read about the various methods of ear wax removal, including syringing and microsuction, we have an article on different ear wax removal methods here.
If You Wear Hearing Aids
If you wear hearing aids, to prevent oil and wax from blocking up your hearing aids just apply the Earol at night, and then wipe out the entrance of your ear canal with a tissue in the morning before you put your hearing aids in. You'll ideally need to use Earol for five to eight days before your microsuction appointment.
So, after reading the above if you have wax in your ear and would like it removed safely without any water being syringed or jetted into your ear, you may want to choose to have your ears microsuctioned.
We provide the most affordable ear wax microsuction service in Rochester, provided by HCPC-registered Audiologists and NMC-registered nurses. We take payment for the appointment up front - we are sorry that we have to do this, but many patients have booked and not turned up, which is frustrating for other patients who cannot get an appointment.
Our Audiologist will inspect your ears using surgical loupes or an otoscope to determine whether your ear canals are full of wax and if microsuction is therefore necessary.
If there is no ear wax, we will give you advice and/or a hearing test as appropriate.
If there is wax, we will remove the ear wax expertly using a low power medical suction unit with a tiny, sterile 2 mm suction tube on the end. This is so gentle, it feels like barely even a kiss on the cheek. Sometimes, despite applying Earol for several days, the ear wax is too stubborn to be removed by microsuction, so we may use special disposable instruments, such as a Jobson Horne Probe, or a St Barts or Rosen Cerumen Hook. Whatever method we use, you safety is our top priority at all times. If you would like to book a microsuction appointment in Rochester, click here.
We never use a Propulse Ear Irrigator, which has now largely replaced the ear syringe, as according to the British Medical Journal (article here) irrigation or syringing is associated with a high risk of complications, such as failure of wax removal or further impaction of the wax, ear infection, trauma to the ear canal, or perforation of the ear drum. Other complications of syringing that have been reported are pain, tinnitus, vertigo (dizziness), and loss of balance or hearing.