Ear Wax Removal Is Back (and how to book microsuction online)

coronavirus lockdown microsuction ear wax removal
highly skilled microsuction ear wax removal practitioners
microsuction ear wax removal in the "new normal"

Ear Wax Removal Is Back

We are glad to be back and we're ready to help. It has been a long process, from the sourcing of personal protective equipment (PPE), to the updating of our appointment timings and booking process.

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How We Protect You

Throughout every stage of the process, from making the booking right until the end of your appointment, we have implemented procedures that are designed to safeguard your health every step of the way.

Before being able to book, you will need to fill out a triage form that has been designed to make sure that anyone attending an appointment has no symptoms of Covid-19, and does not have a perforated ear drum. Because everybody has to do this, it means that our staff, our patients, but most importantly you will be protected.

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Wearing masks

We are also aware that people who have no symptoms of Covid-19 can be carriers, so everybody who attends an appointment will have to use a non-toxic hand sanitizer and wear a fluid-resistant Type iiR surgical mask on arrival. Our staff will also be wearing a mask, in addition to a disposable apron and disposable gloves. This has been determined by ENT UK and the Infection Prevention Society to be sufficient to prevent the transmission of Covid-19, when the patient does not have a perforated ear drum. Unfortunately, this does mean that those patients with a perforated ear drum will probably have to wait until there is a vaccine for Covid-19, or until we receive different guidance.

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Cleanliness is next to godliness

In between each appointment, we will sanitize surfaces in the treatment room, doff (take off) our used PPE and don (put on) fresh PPE. This is to ensure that the room is safe for you and all of our patients.

No sharing pens or clipboards (or phones or tablets)

Before you attend your appointment, you will need to fill in a consent form online. We used to do this during the appointment, but for your protection it is far safer to avoid sharing mobile phones and tablet computers. Your consent form is protected by several layers of security, and the data is encrypted using 256-bit AES (military grade) encryption. You will receive a link to the consent form in your confirmation and reminder emails after you book online.

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A New Way Of Booking

In order to incorporate the newly required triage form and the consent form into the booking process, as well as to provide an even greater level of security, we have completely revamped our booking system. This has been a three year process, but we are sure you will agree that it is worth it. It has been designed to make the whole booking process as seamless and as easy as possible. You simply enter your postcode and click "Find Appointments" and in about 5 seconds a list of all clinic locations and dates and times will be displayed. You can change the maximum distance and the furthest day ahead at the top of the table. Simply choose a date and location and click on the time that you would like to book. The price is displayed below the time. Check that you have selected the right place, date and time and then click "Book Now". You will then be taken to the checkout, where you can enter your details, your credit card, and any discount code (new customers can use the code 5offnew to get a £5 discount off their first booking - it's a new system, so even existing customers count as new customers!). Due to the new infection prevention procedures, our time spent per patient is at least fifty percent greater than before, and the price of PPE has risen sharply since the arrival of Covid-19, so our prices have risen accordingly. We hope the discount code will help a little.

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How To Book Your Microsuction Appointment Online

The Microsuction Ear Wax Removal Network is a brand of First Health Ltd, and our sister brand, Hearing First, is providing the infrastructure for the new booking system. You will start by filling in a triage form, and assuming you fulfill the necessary criteria you will then be taken to the booking page. It is currently part of our professional regulations that everybody has to fill in a triage form as part of the booking process, so we can only take online bookings at this present time. The good news is that you can see all of our appointments on the page. If the time you want is not shown, you could try waiting a few hours or perhaps try again the next day in case anybody cancels their appointment.

Please read the instructions at the top of the triage form, as it explains that you will need to bring a mobile phone with you, as we will be calling people in to the clinic one at a time. This is to prevent patients sitting together for a long time or crossing paths. We would respectfully ask you to wait outside the location until we call you on your phone. The easiest way to do this is to drive to the location and wait in your car, if you have one. However, if you must travel by public transport, please wear a mask (or at least some kind of face covering) and do your best to maintain 2 metres (about 6 feet) social distancing from other people.

Even though the government is gradually relaxing the lockdown, we have to bear in mind that Covid-19 is still out there and there isn't yet a vaccine, so please stay safe!

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Ready to book? Time to fill in the triage form

If you're ready to book, you can head over to Hearing First and fill in the triage form here. Don't forget that discount code! (To save you scrolling back it's 5offnew).

Rochester: Microsuction Ear Wax Removal Kent ME1

Rochester Microsuction Ear Wax Removal Kent ME1

STILL OPEN! Rochester: Microsuction Ear Wax Removal Kent ME1


Updated 20th December 2020. As an Audiology Service, the Microsuction Earwax Removal Network is exempt from the requirement to close due to the full lockdown and Tier 1-4 rules and restrictions. This is specified in the most recent legislation The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020 PART 3 Businesses permitted to remain open. 47: "Dental services, opticians, audiology services, chiropody, chiropractors, osteopaths and other medical or health services, including services relating to mental health."

In addition, according to the Goverment's advice in Tier 4: Stay at Home - GOV.UK (www.gov.uk), while travel is generally to be avoided, you can travel

  • within a Tier 4 area,
  • from a Tier 4 area to a Tier 1, 2 or 3 area,
  • or from a Tier 1, 2 or 3 area to a Tier 4 area
for the purpose of "visiting hospital, GP and other medical appointments or visits where you have had an accident or are concerned about your health".

See our full announcement at https://www.earwaxremoval.net/4993/news/tier-4-covid-19-update-20th-december-2020/

We take strict measures, including triaging every single patient, checking temperatures, wearing high level PPE, enforcing the wearing of a Type iiR surgical mask (which we will provide if you don't have one), and sanitising surfaces. Due to these measures, our clinic rooms are the safest place you can be whatever Tier level or R rate. Although some people are exempt from wearing face masks when entering a "shop", in the most recent government legislation Audiology Services are exempt from the definition of shop, so everybody must wear a mask, which we will provide, for the protection of others, otherwise treatment cannot be provided. You can find the relevant legislation here. You can find the full legislation here.

What Is Microsuction?

At The Microsuction Network, we NEVER syringe or irrigate!

Simply put, microsuction is the removal of ear wax from the ear canal using illuminating microscopes and gentle medical suction. At our clinics we use ENT-grade suction units and portable convergent microscopes, as well as disposable, sterile suction tips. Microsuction is considered the safest method of ear wax removal, and our training and experience ensure you will have a very safe procedure.

When the ear wax is very tough, or if there is a foreign body in the ear canal, such as a cotton bud tip, or an ear plug which has become stuck, we may use instruments, which are specially designed for removing ear wax and other objects from the ear canal. All of our staff are trained and experienced at using instruments. You may also see instrument removal also called "curettage" or "aural toilet", but we think "instrument removal" sounds nicer.

Why Don't We Irrigate (Syringe)?

Irrigation uses a high pressure water jet to dislodge the wax from your ear. It's like a mini jet wash, and has been known to rupture the ear drum and cause facial paralysis. The electronic ear irrigator has largely replaced the more old fashioned ear syringe, but it still has the same basic problem that it uses a pushing force and can push hardened wax further into your ear. More commonly, if the procedure does not completely remove your wax blockage, wax and water can be trapped in the ear and lead to a painful ear infection.

Microsuction needs a higher level of training than irrigation, a good eye and a steady hand. Some clinics say they do microsuction, but use inferior methods and equipment and when the wax is deep in the ear they give up and irrigate. It does not matter who is operating an ear irrigator, it still carries the same inherent risk. So at the Microsuction Ear Wax Removal Network, we never irrigate. We will only use microsuction or manual instruments to remove your ear wax blockage.

If you are looking for great value private ear wax removal in Rochester Kent ME1, our Rochester Micro Suction Ear wax Removal Clinic can be found at:

Kent Rochester Microsuction Ear Wax Removal ME1

69 - 71 City Way
Karsons Pharmacy,
Rochester ME1 2BA

Our prices (see below) are the best value in Kent!

You will find us on the corner of City Way and Pattens Lane just a short drive from Medway Bridge Marina, Homebase Chatham, Rochester Castle or the Guildhall Museum.

Please note that treatment is by appointment only.

NB Our colleagues at the location are unable to take messages or book appointments.

Due to new Covid-19 guidance from our professional body, records must be kept of the triage of all patients prior to booking, and their consent to treatment after booking. In order to comply with this guidance, we have adapted our booking system to incorporate these forms. Please click here to make your booking and have your credit or debit card to hand.

If you are unable to use our self-service online booking system, you can take advantage of our "done for you" service and call us on 0800 1 337 987 instead.

You can find our private ear wax removal Rochester location here.

You can get directions to private ear wax removal Rochester from Google Maps here.

Nearby Microsuction Clinics include:

You can get information on other microsuction clinic locations here.

Appointment Booking

Due to high demand, microsuction ear wax removal in Rochester is strictly by appointment.

You can book a microsuction appointment in Rochester online here, or click on the Book Now button below.


Saturday Microsuction Appointments

Private ear wax removal in London on Saturday is available at our out of hours clinic in Baker Street NW1 from 10am until 4pm. Please try to book by 5.30pm on Friday evening, as Saturday microsuction appointments are very popular. You can call us on Saturday between 8.30am and 1.00pm to book, as we sometimes have same day ear wax removal appointments available. Book online now to reserve your private microsuction appointment in our Saturday clinic.


There is ample off-streat parking directly outside Karsons Pharmacy

Ear Wax Removal Rochester Kent ME1 Map and Directions

Book your private earwax removal appointment in Rochester, and say goodbye to ear wax!

Our private ear wax removal clinic in Rochester also serves clients in Gillingham, Chatham, Strood, Shorne, Wainscott, Higham, Halling, Hempstead, Capstone, Upchurch, Rainham, Hartlip, Lidsing, Blue Bell Hill, Eccles, Burham, Snodland, Newington, Cliffe Woods, Cobham, Cuxton, Wouldham, Bredhurst, Farthing Corner, Westfield Sole, Darland Banks. Upnor, Chattenden, Higham and St Mary's Island .

Saturday Microsuction Appointments

Private ear wax removal in London on Saturday is available at our out of hours clinic in Baker Street NW1 from 10am until 5pm.We also run a Saturday microsuction ear wax removal clinic in Oxford typically once a month.Please try to book by 5.30pm on Friday evening, as Saturday microsuction appointments are very popular. You can book online on the day as we sometimes have same day ear wax removal appointments available. Book online now to reserve your private microsuction appointment in one of our Saturday clinics.

Rochester Microsuction Prices - LOWEST IN KENT!


One or BothNormal PriceOnline DiscountOnline Price
One ear (or wax too impacted / no wax)**See our new online booking system for prices and times
Both ears (or wax too impacted / no wax)**See our new online booking system for prices and times
Upgrade from one to both earsUpgrade from one to both ears no longer available due to strict guidelines on appointment times
**Consultation only (no wax present / wax too impacted)If no wax is present, we will provide a complementary hearing test at a later date after the Covid-19 Pandemic
36 hours notice required for alterations and cancellations or NO refund will be given.
Non-attendance is charged at the full price.
Thank you.

Interesting Facts About Rochester

  • The City of Rochester has grown from a small Saxon village to one of England's finest cities.
  • Rochester is a town and historic city in the unitary authority of Medway in Kent, England. It is situated at the lowest bridging point of the River Medway about 30 miles (50 km) from London.
  • Romans came over in 43AD and made Rochester one of their most important towns by building a stronghold and a bridge over the River Medway.
  • There has been a fortification at the important defensive site of Rochester since pre-Roman times.
  • Under Emperor Claudius, the invading legions fought a major battle here in 43 AD, overcoming fierce resistance by staging an audacious river crossing and encircling the encamped local tribes. 
  • Local governor Aulus Plautius described the people of Kent as the most civilised in Britain.
  • The name 'Rochester' was derived by the Romans from 'Hroffe's Castre', which in turn was derived from the fortified house of a warrior chieftain, Hroffe, who once lived in the area.
  • Rochester Castle is known as one of the best preserved and finest examples of Norman architecture in England.
  • The castle was constructed by the Bishop of Rochester in around 1090 in the angle of the Roman town wall. The four-squared towers were added by Archbishop William de Corbell in 1127.
  • Today, the castle stands as a proud reminder of the history surrounding the old town of Rochester, along with the cathedral, the cobbled streets and the Dickensian reflections.
  • Rochester was for many years a favourite of Charles Dickens, who owned nearby Gads Hill Place, Higham, basing many of his novels on the area.
  • Rochester and its neighbours, Chatham and GillinghamStrood and a number of outlying villages form a single large urban area known as the Medway Towns with a population of about 250,000.

Sources: Historic UK, BBC Local, Kiddle.

Places To See In Rochester

  • A new Huguenot Museum, which includes items from the collections of the French Hospital, was opened in Rochester on 13 May 2015, with support from the Heritage Lottery Fund and individual donations.
  • There is a small amateur theatre called Medway Little Theatre on St Margaret's Banks next to Rochester High Street near the railway station.
  • Rochester Castle: The enduring structure is the square keep, built from Kentish ragstone and raised during the reign of Henry I in the 1120s. In places the keep’s walls are four metres thick, and these were put to the test in three sieges. In the chapel you can find a model showing how Rochester Castle would have looked in the 14th century, while there’s open-air theatre and cinema shows all summer long in the castle grounds.
  • Rochester Cathedral: The cathedral has been a place of worship since the 7th century, but the current building dates mostly from the 12 and 13th centuries. To the east of the north tower is Gundulf’s tower, which is a fragment of an older building from the turn of the 12th century and now used as a private back door to the cathedral.
  • Guildhall Museum: As soon as you go in you’ll be wowed by the exuberant plaster ceilings over the entrance hall and staircase, presented to the Guildhall by local MP Sir Cloudesley Shovell in 1695. The museum is a trip through Medway’s human history, starting 200,000 years ago with a flint axe that you’re allowed to touch.
  • Rochester High Street: Hundreds of years of architecture have been preserved, from quaint, cantilevered Tudor houses and weatherboard cottages to rows of bold 17th and 18th-century townhouses with white-painted quoins. The Medway Visitor Centre and Huguenot Museum is in a stately Baroque building topped with a little lantern.
  • Eastgate House: Eastgate House is one of the High Street’s treasures, an Elizabethan townhouse completed in 1591. This property certainly caught Charles Dickens’ attention, as Eastgate House appears as Westgate in the Pickwick Papers and as the Nun’s House in the Mystery of Edwin Drood.
  • Six Poor Travellers House: As the name suggests, the Six Poor Travellers House was built to provide lodgings for down-at-heel travellers staying in Rochester. It was built in the mid-1580s and served its function until the Second World War. The house features in Dickens’ Christmas Story, the Seven Poor Travellers.
  • Chatham Historic Dockyard: For centuries up to 1984 this was one of the Royal Navy’s main facilities, keeping all of its individual factories and workshops together. Since 2016 the Command of the Oceans gallery has summed up the rich heritage of the site, using cutting-edge multimedia and interactive displays. Around the dockyard you’ll be aware of just how many different skills went into a warship, calling in at Ropery, which dates back to 1618, or witnessing the digital theatre installation at Hearts of Oak, retelling the construction of wooden-hulled ships. It stands as the most intact dockyard from the Age of Sail in the world.
  • Upnor Castle: Downriver from the Historic Dockyard on the picturesque opposite bank of the Medway is an Elizabethan artillery fort maintained by Medway Council.

Sources: Kiddle, The Crazy Tourist.

Why Do We Have Earwax?

Ear wax (medical name cerumen) is made by specialised glands in the outer two thirds of the ear canal. It helps protect the ear by moisturising the skin in the ear canal, providing a physical barrier against infection, and by being acidic it has antibacterial properties. Because it is sticky, it helps to catch dust, pollen and small insects and prevent them from establishing themselves in your ears! The skin in your ear canal grows differently to the skin that covers the rest of our body, and grows along the ear canal from the ear drum to the canal entrance. It acts like a conveyor belt, bringing the ear wax, and any dust, pollen or other debris with it, out of the ear. This way, the ear canal cleans itself naturally.

Why Do Ear Wax Blockages Happen?

Typically, ear wax blocks the ear canal and becomes impacted when it is pushed back against the natural outward movement that is part of the natural cleaning process. This can be done using cotton buds, matchsticks, paper clips, rolled up tissue, hair pins amongst other objects. Other causes of ear wax impaction can be narrow or winding ear canals, excessive, excessively dry or excessively sticky ear wax production. Everybody has an S bend in their ear canals - this is to reduce the chance of twigs and other objects from perforating the ear drum. However, ear wax can build up on very sharp bends in the canal. Where the ear canal is very narrow, there is less space for ear wax to accumulate, and this can lead to frequent ear wax blockages. Excessive, sticky, or dry ear wax production can also lead to impacted ear wax. The most obvious symptom of a blocked ear is a partial or total loss of hearing, but other symptoms can include pain, itching, a feeling of fullness, or hissing, whooshing, buzzing or ringing sounds.BOOK ONLINE NOW! SAVE AN EXTRA £10 *

How To Get Rid Of Ear Wax

Unfortunately, the size and shape of your ear canal, as well as the amount and type of ear wax is genetically determined. In order to reduce ear wax build up we recommend applying one squirt of Earol (a sterile, sealed olive oil spray) into each ear once or twice a week. If you have a blocked ear, we recommend you apply two squirts of Earol twice or three times a day for three or four days and then attend one of our expert microsuction ear wax removal clinics. You can book an appointment at our microsuction ear wax removal clinic near you here. Please don't put cotton wool in after applying Earol, as it will just absorb the olive oil and stop it from doing its work. We don't recommend self-syringing as this can push the ear wax further into your ear. We particularly recommend you avoid ear candles, as these do not remove ear wax and can potentially cause serious problems. We have an article on ear candles and their pitfalls here.If you'd like to read about the various methods of ear wax removal, including syringing and microsuction, we have an article on different ear wax removal methods here.

If You Wear Hearing Aids

If you wear hearing aids, to prevent oil and wax from blocking up your hearing aids just apply the Earol at night, and then wipe out the entrance of your ear canal with a tissue in the morning before you put your hearing aids in. You'll ideally need to use Earol for five to eight days before your microsuction appointment.BOOK ONLINE NOW! SAVE AN EXTRA £10 *

Best Value Ear Wax Microsuction In The UK

So, after reading the above if you have wax in your ear and would like it removed safely without any water being syringed or jetted into your ear, you may want to choose to have your ears microsuctioned.We provide the best value ear wax microsuction service in the UK, provided by HCPC-registered Audiologists and NMC-registered nurses. We take payment for the appointment up front - we are sorry that we have to do this, but many patients have booked and not turned up, which is frustrating for other patients who cannot get an appointment.Our Audiologist will inspect your ears using surgical loupes or an otoscope to determine whether your ear canals are full of wax and if microsuction is therefore necessary.If there is no ear wax, we will give you advice and/or a hearing test as appropriate.If there is wax, we will remove the ear wax expertly using a low power medical suction unit with a tiny, sterile 2 mm suction tube on the end. This is so gentle, it feels like barely even a kiss on the cheek. Sometimes, despite applying Earol for several days, the ear wax is too stubborn to be removed by microsuction, so we may use special disposable instruments, such as a Jobson Horne Probe, or a St Barts or Rosen Cerumen Hook. Whatever method we use, you safety is our top priority at all times. If you would like to book a microsuction ear wax removal appointment, click here.We never use a Propulse Ear Irrigator, which has now largely replaced the ear syringe, as according to the British Medical Journal (article here) irrigation or syringing is associated with a high risk of complications, such as failure of wax removal or further impaction of the wax, ear infection, trauma to the ear canal, or perforation of the ear drum. Other complications of syringing that have been reported are pain, tinnitus, vertigo (dizziness), and loss of balance or hearing.BOOK ONLINE NOW! SAVE AN EXTRA £10 *