I have suffered from reduced hearing in one of my ears for months. Breda at Baker Street is incredibly helpful and patient. She was helpful and she explaint all the procedures clearly. She was also gentle in examining my ear and removing the ear wax. Originally I have booked for one ear and I decided to let Breda remove the ear wax on the other ear as well. My hearing ability has not been so good for months! Highly recommended. I have booked an appointment just 2 days in advance and there is still lots of slots available. Excellent location and good value of money.