Customer Support

If you are struggling to use our self-service online booking system, why not take advantage of our "done for you" service and call us on 0800 1 337 987 ?

To access our customer support system, please head to our parent site at https://www.hearingfirst.co.uk/faqs/

Many questions have already been answered, and instructions are provided on how to cancel or change appointments.

If your question hasn't already been answered, you will be able to send us your question and our staff will do their best to help you.