After suffering from impacted wax and having dizziness, ringing and loss of hearing for almost two weeks, I booked an appointment with Jason on the Friday for the following Monday and was given good advice over the phone regarding using drops beforehand to make the process easier. I met Jason at his Baker Street clinic. He was punctual, professional, friendly and set my nerves at ease. He was very thorough taking me through the procedure and checking for any health issues. He talked through the equipment and the cleanliness of it. The procedure itself didn't take very long. Jason stopped when needed and discussed what he was doing throughout and showed me as he was working. I felt an instant relief when it was finished. It has been a life changing experience for me. Two weeks after the procedure, I am still euphoric and cannot believe the impact this has had on my life. I cannot thank Jason enough.