What Is Your Cancellation Policy?

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Our clinics are often fully booked, meaning some patients with an ear wax blockage have to be turned away or book an appointment at a later date.

Please give plenty of notice to cancel or move your appointment so that another patient can receive treatment, otherwise a partial refund will be given as follows:

Hours NoticeRefund Amount
36 or more100%
24 to 3570%
12 to 2350%
Less than 1220%