What Is Your Cancellation Policy?
Our clinics are often fully booked, meaning some patients with an ear wax blockage have to be turned away or book an appointment at a later date.
Please give plenty of notice to cancel or move your appointment so that another patient can receive treatment, otherwise a partial refund will be given as follows:
|Hours Notice||Refund Amount|
|36 or more||100%|
|24 to 35||70%|
|12 to 23||50%|
|Less than 12||20%|